Privacy Policy

Effective Date: [13/6/2023]

Edinburgh Airport Taxi Journey is committed to protecting the privacy of individuals who use our taxi services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information when providing our services in Edinburgh. By using our services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personal information from you when you use our taxi services, make a reservation, register an account, or communicate with us. This may include:

• Name
• Contact information (e.g., email address, phone number)
• Payment information (e.g., credit card details)
• Pick-up and drop-off locations
• Trip details and preferences
• Feedback or complaints

1.2 Usage Information We may collect information about how you interact with our website, mobile application, and services. This may include:

• IP address
• Device information (e.g., type, operating system)
• Log files
• Browser type
• Pages visited
• Usage patterns
• Cookies and similar technologies (refer to Section 3)

1. Use of Information

2.1 Providing Services We use the collected personal information to provide and improve our taxi services, including processing reservations, communicating with you about your trips, and facilitating payments.

2.2 Customer Support We may use your information to respond to your inquiries, requests, or complaints, and to provide you with customer support.

2.3 Marketing and Communications With your consent, we may send you promotional offers, newsletters, and other marketing communications. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the messages.

2.4 Legal Compliance We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

1. Cookies and Similar Technologies

We may use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your usage of our website and mobile application. These technologies help us improve your user experience, analyze trends, and gather demographic information. You can manage your preferences for cookies through your browser settings.

1. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

1. Third-Party Disclosure

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services, such as payment processors or IT support. These providers are contractually bound to protect your information and can only use it for specified purposes.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, personal information may be transferred as part of the transaction. We will notify you and seek your consent if your information will be subject to a different privacy policy.

1. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 7.

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Edinburgh Airport Taxi Journey Address: [EH6 6QB, Edinburgh] Email: [info@edinburghjourney.com] Phone: [+44 7934 563164]